Whether it is your septic tank or your sewage and effluent treatment plant, we recognise that our customers require clarity and guaranteed assurance that their service is functioning as required, exceeding compliance rates and contributing to safeguarding the environment.
When your home septic tank or sewage and effluent treatment plant fails, it’s not just an inconvenience, it can be expensive to repair and have larger implications. Failure can result in detriment to the health and wellbeing of your family, pets and local wildlife, as well as causing severe contamination issues. Alongside these devastating possibilities, you may face prosecution and come up against difficulties selling your property in the future.
For businesses, it is essential that the day-to-day running is not jeopardised by a troublesome septic tank, sewage or effluent treatment system. Problems with either of these systems can be expensive to repair but more importantly they can have larger repercussions, as previously discussed.
In Northern Ireland, under new Department of Agriculture, Environment and Rural Affairs (DAERA) guidelines, it is a condition of your Consent to Discharge that you enter into a contract with the supplier of your sewage and effluent treatment system, or other competent body, to maintain optimum performance of the system at all times. A regulatory body will recommend that you enter an agreement to maintain optimum performance of the system. Whilst this is a recommendation, it is a requirement that you meet your consent conditions.
Viltra offer a range of service plans to suit the needs of your project, regardless of the type of application, whether it’s your home, business or development, we have you covered.
Viltra offer various service plans that are suitable for homeowners, businesses and projects across a wide range of sectors, available at competitive rates. Our service plans can also include desludging with accredited providers (subcontractors) and sample testing can also be included within your package. We will work with you to tailor make and design a servicing and maintenance package to suit your project requirements.
Domestic and residential
At Viltra, we understand the importance of affordability, as well as reliability. With this in mind, we offer competitive and affordable rates, ensuring you are protected in the event of an issue without having to pay additional, unwelcomed maintenance bills. Our customers rely on us for the maintenance and servicing of their septic tanks and sewage and effluent treatment plants every year. From single houses to small developments, our team of experienced and knowledgeable engineers will ensure your system runs at its optimum performance.
Our customers rely on us for the maintenance and servicing of their septic tanks and sewage and effluent treatment plants every year. From single houses to small developments, our team of experienced and knowledgeable engineers will ensure your system runs at its optimum performance.
Commercial and Industrial, Education, Conservation, Tourism and Hospitality, Agriculture
At Viltra, we understand that every business and every sector is unique, that's why we offer an industry bespoke service that you can rely on. Providing complete peace of mind and value for money, our team of experienced engineers have a proven track record in fixing problematic septic tanks, and sewage and effluent treatment systems. With clear results and returns for our customers, we exceed compliance rates, protecting your reputation and preserving your environment.
Viltra provide servicing and maintenance support to businesses and projects within a range of sectors including, preservation areas and natural beauty spots, commercial and industrial projects such as agri-food and manufacturing, farming applications, restaurants and hotels within the hospitality industry and schools, colleges and creches within the education sector.
Viltra are proud to service and maintain every National Trust site in Northern Ireland, since 2013, as well as the RSPB in Scotland and the Forestry Commission in both Scotland and England. Offering them a 24-hour call-out service, 365 days a year. These esteemed long-term relationships reflect the high standards Viltra set in caring for our environment.
Round-the-clock breakdown - At Viltra, we understand that issues can occur at any time of the day, or night. To ensure peace of mind, we offer a round-the-clock service to all customers, ensuring any problems are resolved promptly.
Technical support - Viltra have an esteemed team of process, civil, electrical, mechanical and environmental engineers who are on-hand to offer technical support to customers. From the initial stages of the project, to the completion and maintenance, our aftersales care team can provide guidance and support to ensure your system is consistently performing at an optimum level.
Comprehensive customer figures - At Viltra, we understand the importance of monitoring and engaging with customer data. With this in mind, we maintain a detailed database of every system we install, complete with identifier references and service records. Tracking this data ensures Viltra can monitor key milestones and important requirements to ensure your system remains compliant and functions at an optimal requirement, providing you with peace of mind and clarity.
Affordable replacement and spares parts - If an issue occurs with your system, Viltra are fully-stocked with spare parts for all makes and models of septic tanks and sewage and effluent treatment systems. These parts are offered to customers who avail of our service plan, at a discounted price.
Scheduled maintenance calls - Viltra conduct customer tailored scheduled maintenance calls based on the requirements of your system and the type of application. Our service plans can also include desludging with accredited providers (subcontractors) and sample testing can also be included within your package.
Remote monitoring and tracking - Viltra can offer remote monitoring within your package, giving you peace of mind when you’re not on-site. Using state-of-the-art technology, Viltra can monitor your system from our head office, to ensure everything is working as expected, detecting and resolving any problems should they occur without warning. If an issue is detected, our intelligent team of experts can immediately offer a solution. Viltra takes pride in being two steps ahead.
Affordable call-out prices - Inclusive in our service plan, Viltra also offer an inexpensive rate on call-out prices. We recognise that in certain situations, your system may require an investigation by one of our esteemed engineers, to ensure the resolution of problems in a speedy and affordable manner.
At Viltra, we are specialists in separating waste and water. Whether you have an individual household, a business or a development, we all need and rely on water, we all create and dispose of waste and we all must keep these two worlds apart.
Viltra are a dedicated team who design, manufacture and install wastewater treatment solutions for a wide range of sectors across the UK and Ireland, including the commercial and industrial sector, education sector, conservation sector, domestic sector, agricultural sector and the tourism and hospitality industry. Offering an end-to-end service, the experienced team at Viltra ensure our customers receive a premium service and a robust solution to their wastewater management requirements.
To make an enquiry or to book a FREE site visit by our expert engineers who will find a solution for you, please get in touch with Viltra through the contact form provided.